Clients of a gym are afraid of being cheated

Photo Axel Marchand-Lamothe
During the passage of the Journal, the construction work seemed always at the point of death

Axel Marchand-Lamothe

Sunday, 25 February, 2018 20:35

UPDATE
Sunday, 25 February, 2018 20:35

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Dozens of consumers are concerned about losing their registration fee already paid in respect of the multiple delays in the construction of a training centre in Brossard.

The construction of the Klub Athletik 10, Brossard, began in the month of June last, before a sudden halt in October. Since then, the premises of the Place Portobello on Taschereau boulevard, seem to be abandoned.

“They have told us that they had to open in the autumn, then to winter, but we have seen that the work progressed,” says Corrine-Eve Side, who had given a deposit of $ 217 as last summer to sign with his mother.

“I’m told they had my money for no reason and I asked for a refund at the beginning of December,” she continued.

Photo Axel Marchand-Lamothe

No message in the front of the trade identifies.

Prohibited practices

If she won the case in mid-January, his calls and his emails are long time remained without response. It is not the only one in this situation. Several customers who had already paid have complained about the lack of communication from the gym.

“The answers were almost insulting when you asked questions,” says Jonathan Maybury. It had disbursed a little over $ 400 for a “préabonnement” with his wife, last July.

The Klub Athletik 10 is finally out of his silence on Facebook, on the 9th of February, to announce a new opening date in April, citing problems of supply for the materials of construction.

This has not prevented the Office of consumer protection (OPC), to issue a warning regarding the practices of the gym, who does not hold a permit as provided for in the act.

“It means that the merchant has not deposited bail of $ 15,000, which protects consumers [in the case of closure],” said Charles Tanguay, a spokesman for the MUTUAL fund.

In addition, the formula of “préabonnement” used is prohibited. The studios of health may not collect money before the client has started to receive the promised services.

Not the first time

This is not the first time that Amir Khayami, the owner of the Klub Athletik 10, finds himself in the crosshairs of the MUTUAL fund.

In 2011, he had operated the Gold’s Gym DIX30 without a licence and fined.

The fitness center had ceased operations abruptly in January 2017, and subscribers left the plan had been compensated by the OPC.

According to information collected by The Log, at least three other training centres belonging to him are currently in breach due to non-payment of the licence.

The Klub Athletik and Mr Khayami have not responded to our interview requests.