A returning nightmare for canadian travellers

QMI agency

Tuesday, August 1, 2017 01:00

UPDATE
Tuesday, August 1, 2017 01:00

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OTTAWA – Stuck for hours in a time of great heat on the tarmac of the Ottawa airport, quebec travellers from Belgium live back to the country nightmare.

Steve Candela and his brother, Joel Tueros, scheduled to arrive at 15: 30, Monday afternoon, at Montreal, on board the flight TS153 Air Transat, but their equipment could not land at Montreal-Trudeau airport because of severe thunderstorms in the area. Their plane was diverted to Ottawa, where he hit the ground a little before 17 h.

At 22 h, they were still prisoners of the unit, the staff refused categorically to let them out. Despite the suffocating heat, officials have also insisted that the doors remain closed for several hours.

“At any given time, there has been a total failure in the aircraft,” he said Candela “TVANouvelles.ca”. It was dark completely. Their truck was missing the same fuel. It was necessary that someone has a discomfort respiratory, and that it be transported in an ambulance that they finally open the doors.”

The traveller argues that the employees of the airline refused to let passengers disembark on the tarmac to transport them by bus to the terminal. “They say it is in the protocol and that there are no doors ready for this type of aircraft,” he explains.

Gone since 7: 30 a.m. (Montreal time) in Brussels, the passengers of this flight have spent more than 15 hours on the aircraft, of which more than 5 h motionless on the tarmac of the Macdonald-Cartier international airport.

“My brother is a little claustrophobic,” adds Mr. Candela. He freaked out as we say.”

“I was freaking out and nobody was doing anything, said Joel Tueros. Even one of my employees has started to panic.”

Steve Candela also indicates that several children were on board of this volume: “They are lying on the ground,” he says. There is even a dog that is in the cargo hold. It’s been 15 p.m. he has not had water.”

At around 22 h, no food was served on board, according to Mr. Candela.

Shortly after 22: 30, the aircraft finally lifted off to Ottawa to go to land in Montreal around 23: 30.

On Monday night, “VAT News” has tried without success to reach a spokesperson for Air Transat to get clarification on this situation.