Four hours on an airplane stuck in the snow

Photo courtesy
When Stéphane Landry has finally made its second flight, around 16 p.m. Saturday, a thick layer of snow covered still this track from the Montréal-Trudeau airport, as shown in this photo taken aboard the aircraft by the passenger.

Catherine Montambeault

Saturday, 13 January, 2018 21:36

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Saturday, 13 January, 2018 21:36

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Passengers of Air Canada would have waited four hours on an airplane stuck in the snow on the airport runway, Saturday, before you see their flight cancelled.

“I can understand that with the storm this is an exceptional situation. But do not know what is going on for hours, it’s really frustrating, ” said Stéphane Landry.

The 36 inches of snow that fell on the city Saturday caused the cancellation of 41 arrivals and 45 departures from Montréal-Trudeau airport. Not less than 84 arrivals and 82 departures have also been delayed, on a total of approximately 300 flights.

Mr. Landry had to fly to Toronto at 5: 30 in the morning on an Air Canada flight. He then had to take a plane to San Diego, California, to spend a week of vacation.

The 35 year old man arrived at the airport around 3 p.m. Two hours later, the plane on which he stood began to move forward on the track as if he was going to take off, says Mr Landry.

“But we suddenly stopped in the middle of the road, and we stayed there for four hours,” he says. All this time, we do not get is fact offer glasses of water and a package of soda crackers. “

Photo courtesy

Stéphane Landry, Passenger

Frustrated

“One time, it was starting to get really cold,” he adds. The flight attendants would put on their winter coat. “

The driver should have first informed the passengers that the de-icing of the airplane took more time than expected, before finally announcing that the device was stuck in the snow.

“We heard the engines of the plane to force it, but it was not moving. He had to get towed, ” says Stéphane Landry.

Back at the airport, passengers were informed that their flight was canceled. According to Mr. Landry, the only four employees of Air Canada were available to help almost 200 people to find a new volume “everybody was frustrated,” he says.

This is only to 16 h or more than 12 hours after his arrival at the airport, as Montreal was able to board a plane going to Vancouver, from where he flew to the United States.

Enlisements

Stéphanie Lepage, a spokesperson for Aéroports de Montréal, has confirmed to the Newspaper that several aircraft had to be towed Saturday. “It’s a bit like in the streets, she pointed out. There was so much snow, so it causes enlisements. “

She also explained that the crews perform sometimes to the boarding of the passengers into thinking be able to take off, and don’t realize until later that the conditions do not allow it.

For its part, Air Canada is merely to indicate by email that ” the operations of all the airlines have suffered from the consequences of this storm.”