Huawei P10: In China, the anger of consumers rises

Techno 1 May, 2017

The Huawei P10 causes discontent among some customers. The cause ? The choice of bad components that slow down the smartphone. The brand reacted.
Is the Huawei P10 at the center of its first bad buzz? The wrong technological choices of the manufacturer are indeed questioned by some customers, who are beginning to be heard. Last week, the CEO of the company explained this. As the press revealed, he recognized that two versions of the Huawei P10 exist, and that they are not equipped with the same memory. One of them is indeed up to half times faster! The manufacturer is nevertheless on the defensive justifying that the difference between the two Huawei P10 should not be perceptible by the user “under normal conditions of use” . In China, consumers do not seem to agree. They begin to file a complaint against the trademark .
The Shenzhen Consumers’ Office (Central China City) announced yesterday it has received more than 32 complaints about the Huawei P10. And to read Weibo, it might not stop there. This miscommunication forced the brand to react. Richard Yu took the pen to write to his employees explaining that the concerns that the Huawei P10 is currently experiencing were “a wake-up call” , acknowledging having “responded arrogantly” . The company has indeed tried to hide the problems of its flagship smartphone. For example, it has removed software from its Store that can test the speed of the phone. Hopefully this will work even if the manufacturer refuses to exchange the Huawei P10 that would be victims of delays. Too bad when you look at the many highlights of the smartphone, one of the best alternatives to the Samsung Galaxy S8. What do you think ?